Questions
The questions we are asked most.
Straight answers on fees, timescales, regulation and how the practice works. If yours is not here, ask us directly.
How much does it cost?
Our advice fee is a fixed price agreed before any work starts, so you know the total in advance — no hourly billing and no surprises.
The Home Office application fee and any NHS surcharge are separate and paid directly to them.
The exact figure depends on the route, so it is set out in writing at the end of your first assessment.
The Home Office application fee and any NHS surcharge are separate and paid directly to them.
The exact figure depends on the route, so it is set out in writing at the end of your first assessment.
How long will my application take?
Two clocks run separately. Ours: most applications are ready to submit within two to four weeks of you sending your documents.
The Home Office's: published processing times vary by route and change regularly, and priority services are available on some routes.
An adviser can give you the current figure for your specific route rather than an average.
The Home Office's: published processing times vary by route and change regularly, and priority services are available on some routes.
An adviser can give you the current figure for your specific route rather than an average.
Are you regulated, and how can I check?
We are registered with the Immigration Advice Authority, the UK regulator for immigration advice. Only registered advisers or qualified lawyers may give immigration advice in the UK — it is a criminal offence otherwise.
Our registration number is on every page of this site, and you can verify it independently on the GOV.UK register.
Our registration number is on every page of this site, and you can verify it independently on the GOV.UK register.
What languages can you advise me in?
We advise in English, Portuguese and Spanish, and this site is available in all three — the switcher is at the top of every page. You can have your whole case handled in the language you are most comfortable in. On an immigration matter that is not a nicety; misunderstanding a question is how avoidable mistakes get made.
Do you have an office, or is everything online?
The practice is entirely online. Consultations happen by video or phone, documents are shared securely, and nothing requires you to travel.
That is deliberate: it means we can act for people already in the UK and for people applying from abroad on exactly the same footing.
That is deliberate: it means we can act for people already in the UK and for people applying from abroad on exactly the same footing.
My application was refused. Is there anything I can do?
A refusal is not necessarily the end of the matter. What matters is the reason given in the decision letter — some grounds point to an appeal or administrative review, others to a fresh application that fixes what was missing.
Bring the decision letter to a first assessment. Reading the actual wording is the only way to tell which of those applies.
Bring the decision letter to a first assessment. Reading the actual wording is the only way to tell which of those applies.
What documents will I need to provide?
It depends on the route, but almost every application needs proof of identity, proof of your immigration history, and evidence for whatever the route specifically tests — income, relationship, study, or residence.
You get a checklist built for your case, not a generic list, so you are not gathering paperwork nobody will read.
You get a checklist built for your case, not a generic list, so you are not gathering paperwork nobody will read.
Your case is not a general question.
These answers are true in general, which is exactly their limit. A £50 consultation tells you where you actually stand, and the fee comes off your costs if you go ahead.